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Board Paper of Class 12-Commerce 2014 Business Studies Delhi(SET 3) - Solutions

General Instructions:
(i) Answer to questions carrying 1 mark may be from one word to one sentence.
(ii) Answer to questions carrying 3 marks may be from 50 to 75 words.
(iii) Answer to questions carrying 4-5 marks may be about 150 words.
(iv) Answer to questions carrying 6 marks may be about 200 words.
(v) Attempt all parts of a question together.

  • Question 1
    What is meant by 'Encoding' as an element of communication? VIEW SOLUTION

  • Question 2
    Give an example of 'Employee Recognition Programmes' as a non-financial incentive. VIEW SOLUTION

  • Question 3
    'Recruitment' is one of the specialised activities performed by human resource management. Mention any two other specialised activities of human resource management. VIEW SOLUTION

  • Question 4
    Why employees become lethargic when the organisation uses internal sources of recruitment? State. VIEW SOLUTION

  • Question 5
    State any one advantage of 'Formal Organisation.' VIEW SOLUTION

  • Question 6
    Give the meaning of 'policy' as a type of plan. VIEW SOLUTION

  • Question 7
    Give the meaning of 'Authority' as an element of delegation. VIEW SOLUTION

  • Question 9
    How does 'Inflation' affect the working capital requirements of a company? State. VIEW SOLUTION

  • Question 10
    What is included in the 'political environment' of business? State. VIEW SOLUTION

  • Question 11
    What is the objective of  'Method Study' as a technique of scientific management? VIEW SOLUTION

  • Question 12
    What is meant by 'Management of people'? VIEW SOLUTION

  • Question 13
    'Financial market plays an important role in the allocation of scarce resources in an economy by performing various functions.' Explain any three functions of financial market. VIEW SOLUTION

  • Question 14
    Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned on the packets that led to many accidents.

    (i) Identify and explain the important product-related decision that was not taken into consideration by the company.
    (ii) Also, identify any two values that were violated by the company. VIEW SOLUTION

  • Question 15
    How directing helps in the efficient and effective functioning of the organisation? Explain by giving any three points. VIEW SOLUTION

  • Question 16
    Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfill the basic needs of his family. His daughter fell ill. He had no money for his daughter's treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.
    (i) By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of cycle company.
    (ii) Also, explain two other needs of Rahim followed by above that are still to be satisfied. VIEW SOLUTION

  • Question 17
    State any three responsibilities that a consumer should keep in mind while purchasing, using and consuming goods and services. VIEW SOLUTION

  • Question 18
    Explain the following rights of consumers:
    (i) Right to seek redressal and
    (ii) Right to consumer education. VIEW SOLUTION

  • Question 19
    Explain any four points that highlight the importance of financial planning. VIEW SOLUTION

  • Question 20
    How is training of employees beneficial for the organisation? State by giving any four reasons. VIEW SOLUTION

  • Question 21
    Why is the understanding of business-environment important for managers? Explain with the help of any four points VIEW SOLUTION

  • Question 22
    XYZ Power Ltd.set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas. The revenue earned by the company was sufficient to cover the costs and the risks. The demand of lanterns was increasing day by day, so the company decided to increased production to generate higher sales. For this they decided to employ people from the nearby villages as very few job opportunities were available in that area. The company also decided to open schools and creches for the children of its employees.

    (i) Identify and explain the objectives of management discussed above.
    (ii) Sate any two values which the company wanted to communicate to the society. VIEW SOLUTION

  • Question 23
    Differentiate between 'capital-market' and 'money-market' on the following basis:

    (i) Participants; (ii) Instruments' (iii) Investment outlay; (iv) Duration and (v) Liquidity. VIEW SOLUTION

  • Question 24
    Principles of Taylor and Fayol are mutually complementary. One believed that, management should not close its ears to constructive suggestions made by the employees, while the other suggested that a good company should have an employee suggestion system, whereby suggestions which result in substantial time or cost reduction should be rewarded.
    Identify and explain the principles of Taylor and Fayol referred in the above para. VIEW SOLUTION

  • Question 25
    State any five point of importance of planning. VIEW SOLUTION

  • Question 26
    Explain the factors that determine the choice of channels of distribution. VIEW SOLUTION

  • Question 27
    Explain the following functions of marketing:
    (i) Gathering and analysing market information
    (ii) Marketing planning
    (iii) Customer support services and
    (iv) Physical distribution.

    'Though advertising is one of the most frequently used medium of promotion of goods and services, it attracts lot of objections.' Explain any four such objections. VIEW SOLUTION

  • Question 28
    Explain the various steps in the process of controlling.
    Explain any four points that highlight the importance of controlling. VIEW SOLUTION

  • Question 29
    With the help of any four points, explain the importance of 'Decentralisation' in an organisation.

    Explain the concept of 'Divisional Structure'. Also, explain any four advantages of divisional structure. VIEW SOLUTION

  • Question 30
    Explain the following as factors affecting the requirements of working capital:

    (a) Business cycle
    (b) Operating efficiency
    (c) Availability of raw material and
    (d) Level of competition

    Explain the following as factors affecting 'financing decision'.

    (a) Cash flow position of the business
    (b) Level of fixed operating cost
    (c) Control consideration and
    (d) Sate of capital markets VIEW SOLUTION
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