Solve this:

 

a. Sumit should have waited for the Company representative to get the washing machine installed. He, along with his friend had installed the machine without following the manufacturer's instructions.

b. Sumit could have exercised the 

1. Right to be informed which implies availability of information required for weighing alternatives and getting protection from false information and misleading claims.

2. Right to redress which implies the right to get compensation for misrepresentation, defective products or unsatisfactory services.

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The responsibility is "Use products safely". It means that the consumer must read the manufacturer's instruction before using the product. The rights are " Right to be Informed" and " Right to be heard".
 
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