1. Explain the following functions of marketing: 


  1. Customer support services; and 

  1. Physical distribution.  

Function of marketing as:

(3) Customer support services - There are various services provided under customer services for marketing alike technical support, customer support, maintenance services for an year, complain and feedback handling etc.
(4) Physical distribution - It includes movement of goods from one place to the place where it required and on time. For example is goods is of perishable nature then it should be delivered by fastest mode. Thus there are various factors that need to be considered before delivering goods. such as shelf life, capital requirement etc.

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